NOPEC is the non-profit aggregate supplier for residents who have not opted out of the agreement. A letter was sent to customers at the end of August explaining that customers would be transitioned back to First Energy. If you didn't see it, click here to review the content of that letter. Here is a Q & A list from NOPEC to help explain the details of this unusual sharp increase in the cost of energy. For additional information, the NOPEC website link is on our City of Kent Public Service page in the resources section. Go to http://www.kent-ohio.org/177/Public-Service for more information.